Shipping & Returns
US Continental orders over $100 ship FREE!
Tribeca orders ship FREE SAME DAY!
Tribeca Zip Code 10013 & 10007 FREE SAME DAY
US Continental Orders under USD100 USD9
US Continental Orders over USD100 FREE
International All deliveries outside the US USD25 plus USD5 per item
Pick up Come to our store 24 Harrison St, Tribeca FREE
We endeavor to dispatch all orders as soon as possible and usually within 24 hours of purchase.
For international orders, any customs and duties are the responsibility of the receiver.
Fast & Easy Returns
Regular priced merchandise can be returned for a refund or exchange provided it is returned within 30 days of purchase or original shipment date for Online purchases.
All Sale items are final sale.
Returns can be made in person at our Tribeca store within 30 days of purchase.
24 Harrison Street
New York, NY 10013
FIND US HERE
Fast and easy online returns through our returns portal within 30 days of original shipment date.
Please click on our returns portal link below.
Simply enter your Order # and Zip code then press Look up order.
Chose the specific item to return and return reason, then press Submit Request.
Final step Print Return Label and send the item back to LoLa TriBeCa.
Once we have received your package, your refund will be processed within 10 business days. You will be notified of your refund via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).
Original shipping charges are non-refundable.